Life in cities is no more what it used to be. Even when we are lucky to get maids for daily house keeping services in Chennai, there are certain things they can and would do and certain things they wouldn’t because they are so much in demand and therefore, they are always in a hurry.
So, the compromises begin. Soot accumulates on fans, the lofts have layers of dust, cobwebs make their intricate webs all over the place, the tiles in the bathrooms turn a pallid brown on account of the concoction of salt, dirty grime and soap, there are dark stains in the kitchen………. The list of compromises we make in our homes with dirt get pretty long at times.
Organizations like Service Square in Chennai exist to remind the busy executives and business owners who live in nuclear family environments that they no longer need to live with the unhealthy living conditions. They now have a choice to scout for organizations providing decent house keeping services in Chennai – for a thorough and deep, spring cleaning, at least twice a year.
This piece is about Service Square and the house keeping service in Chennai it has been providing for more than a decade. I must tell you upfront that I helped found Service Square way back in 2000 and I am going to write about a service that is almost its corner stone. As I write here, I am keenly aware of the commitment I have made to myself and readers to write nothing but the honest truth in this blog. I will tell things as they are, warts and all. So, here I go………
Service Square has its own teams of employees taking care of “house keeping services in Chennai“. Its most popular service is spring cleaning. Usually, three people are engaged the whole day to clean a house with 2 or 3 bed rooms. They are equipped with a good high powered vacuum cleaner, ladder, gloves, cleaning liquids, sponges etc. Here’s what they do when they clean your home.
1. Doors & windows cleaning.
2. Cleaning inside & outside lofts
3. Rack cleaning (inside & outside)
4. All fans & tube lights cleaning
5. Vacuuming, carpets, sofas, beds & furniture
6. Furniture vacuuming & dusting
7.Cleaning all doors, windows, grills, blinds & glass panes
9. Removing cobwebs
10. Dusting TV, DVD, Computers, Telephones & Music systems (Outside)
11.Cleaning Dining table & chairs.
13. Floor sweeping & moping of all rooms.
14. Exhaust fan oil stain cleaning
16. Cleaning of toilets floors / walls & floor tiles, mirrors
17. Removing of stains in the commode & wash basin
18. Cleaning Kitchen stone slabs.
19. Fridge & micro wave oven cleaning.
20. Dustbin clearing.
Service Square’s House Keeping services in Chennai also has customized packages for cleaning toilets, kitchen, tanks and sumps or any other parts of your home.
House keeping services in Chennai for residences has been given a fillip by the decade-long services provided by Service Square. Its teams have a check-list of the specific places they should clean in every home. At the end of the cleaning, they get the written feedback of customers every time without exception, so that the company knows about the comfort factor of the customers regarding the quality of services provided.
And, the feedback’s range from good to excellent. Customers are most often impressed by the very friendly disposition of the teams from Service Square, their willingness to go the extra-mile to satisfy customer demands and the quality of services they provide. Added to this, they have always been happy with the reliability of the teams because they are very honest. Customers always get a comfortable feeling to see the Service Square teams in their company uniforms.
And, in the rare cases when customers have not been happy with the quality of the work done, the Service Square house keeping teams have gone back again, no questions asked and free of cost to redo the work till customers are fully satisfied.
However, having seen the Service Square teams perform house keeping services in Chennai at close quarters I know they can do much better. For example, they need to spend more time to meet at least once a week so that they learn from every work, take time to listen to the constructive criticisms of customers and find new and better ways of doing things. There is a tendency to remain in their ‘comfort zones’ without scaling up. They need to remember that ‘the good is often the enemy of the best’. Also, they need to focus a lot more on their grooming how they present themselves.
In my chat with Mathan Kumar who is the manager and the moving spirit behind Service Square ” House Keeping Services in Chennai,” I am told that he intends to introduce training sessions at least once every week. He says that he will translate his commitment to customers by using the best and the most effective cleaning materials available in the market. He also has the desire to invest in better equipments so that the services are better and faster. He sounds confident. He agrees that Service Square needs to improve a lot in the area of staying in touch with customers on a regular basis.
I can’t do justice to this article about house keeping services in Chennai without telling a thing or two about Mathan Kumar. He joined Service Square in 2001 and that makes it a decade for him in the company. He joined as a regular house keeping supervisor and within no time showed his managerial skills and above all, his commitment. He did not allow lack of education to stunt his progress. He enrolled for classes, enhanced his knowledge and his confidence levels. He can now handle almost any situation or person with poise and confidence. And, I have rarely seen a person who is more honest. He has the energy and the attitude to stretch to the maximum extent possible for the sake of customers and the organization.
In those times when you are very busy – shuttling your kids to school, preparing food for your dear ones, shopping for your family, meeting your friends and finding a measure of balance in your life, often accomplishing all these while engaged in a full time work – you may often feel helpless. And you may want to cry out for help. May be Service Square’s ‘house keeping services in Chennai’ is an option you can keep at the back of your head. And then you’ll be able to sit back and relax in your clean home and feel the exuberance of gratitude surging through you – for the good things of life.
Mathan Kumar can be contacted at: 222-53-555 :
More Details : Mathan : 98840-11933 or
mail mathan@servicesquare.com
Address: Service Square, 5, Balaji Nagar, 1st Main Road, Ekkattuthangal, Chennai-600032. Ph: 2225 3555. Web site: www.servicesquare.com